How Cisco Integrates Design Thinking With Co-Innovation To Create The Future of Work

Wednesday, March 28, 2018 1:00pm - 2:00pm EDT  
Host: Future Workplace Webinars
By: Gianpaolo Barozzi, Sr Director HR, Cisco; Alice Pollard, Chief of Staff, Cisco HyperInnovation Living Labs; and Kevin Mulcahy, Partner, Future Workplace

Cisco is changing the way the world innovates. The pace of change is immense, and the only way to keep up and solve big problems is by co-innovation. A fast-changing workforce challenges large corporations to do things differently in order to compete. The future of work looks very different and we must reimagine what engagement looks like, and how to give workers the skills they need to work across multiple organizations and succeed in this new environment.
Cisco is helping to redefine the knowledge worker of the future. With emerging technologies such as artificial intelligence, machine learning, and natural language processing, enhancing and augmenting human workers is a must. Every employer is responsible to enable workers to reach their full potential and leveraging available technology to stay competitive. We must answer questions like, how are they making better and more informed decisions and how do we leverage big data and analytics to understand our workforce more comprehensively? This will allow companies to move to proactive from reactive.

Join Cisco to discuss the worker of the future, co-innovation and solving some of the world’s biggest challenges through programs such as Cisco CHILL. You will hear from innovation experts about how Cisco is spearheading multiple efforts to address and answer these questions. Learn more about how you can get involved in large co-innovation initiatives that will help define that future.

To dive deeper into our process please read the Harvard Business Review case study on CHILL.
You can also watch the video from our most recent lab Securing the Digitised Supply Chain *powered by blockchain.


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Gianpaolo Barozzi
Gianpaolo Barozzi

Sr Director HR, Cisco

Gianpaolo Barozzi is a Sr. Director in Cisco HR, leading the Digitalization Office in the newly formed Leadership & Team Intelligence organization. He leads the design and development of innovative workforce experiences, solutions and analytics in multiple HR areas at Cisco. His passion is re-defining the future of work in corporations - how talent is identified, leveraged, allocated and engaged, and how work is organized, measured and rewarded – and its implication on people, HR and ultimately the society.

Alice Pollard
Alice Pollard

Chief of Staff, Cisco HyperInnovation Living Labs

Alice Pollard is Chief of Staff for Cisco CHILL (Cisco Hyperinnovation Living Labs), an innovation catalyst for Cisco and its customers. CHILL brings together an entire ecosystem of Cisco customers to drive co-innovation at unprecedented speed. An innovation leader with a passion for results, Alice has been part of the CHILL team since its inception and has helped drive the multi-party co-innovation business model. Alice is responsible for strategic business initiatives, oversees day-to-day personnel management , manages customer relations, and leads the delivery and execution of CHILL Living Lab experiences.

Thinking differently is part of Alice’s DNA. She thrives on incubating new ideas to solve big problems. Prior to Cisco CHILL, she led innovation workshops in Asia with Global 500 companies, driving innovation in both electronics and food--specifically one of her first loves, chocolate. Her expanded view of diversity—valuing and embracing the full spectrum of different ethnicities, genders, orientations, backgrounds, cultures, affiliations, abilities, work styles, and perspectives—has allowed her to tackle big problems in unique ways.

A true world citizen, Alice has lived in New Zealand, Singapore, India and Dubai since leaving her native Australia more than 10 years ago. She brings a wealth of knowledge and experience to her current responsibilities, including a diverse background in food, real estate, recruitment, and marketing. In addition, Alice has committed herself to advocating for inclusion and social justice for all people both inside and outside the workplace. From volunteering in retirement homes to cooking nutrition bars for the poor in India, she believes in supporting the dignity of all people.

Alice delights in travelling and loves to experience—and taste—new cultures. She’s a foodie at heart and an aspiring home chef. She is also an avid cat lover and lives with Floyd Pink Pollard along with her husband in San Francisco.

Kevin Mulcahy
Kevin Mulcahy

Partner, Future Workplace

Kevin J. Mulcahy is a partner with Future Workplace and along with Jeanne, is the co-host of The Future Workplace Network, a membership community for HR executives. Organizations across multiple industries and geographies regularly engage him to facilitate corporate workshops on ‘future proofing’ their business and HR strategies. Kevin coaches on leadership effectiveness at the Harvard Business School and is an adjunct faculty member at Babson College.


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