With the continuous evolution of work, the worker, and the work environment, how can you consistently implement a high impact experience for your performers? As a learning leader, it’s crucial that the learner experience also accurately capture and convey the vision of your strategy. A learner experience playbook can do just that, all while nurturing a culture that reinforces defining moments, providing a holistic view of and guidance in L&D initiatives. When done correctly, learner experience playbooks can foster in your organization the ability to rapidly adapt in an unsteady business environment.
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Matt Donovan, Chief Learning and Innovation Officer for GP Strategies, brings more than 25 years of experience supporting a wide range of Global Fortune 500 companies through significant transformation initiatives. Not only has he been recognized through industry awards, but his articles are regularly published and presented at a variety of national and international conferences. He has a Master of Science in instructional systems technology from Indiana University.